Privacy Policy

SharePoint Products ApS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our SharePoint products and services.

Information We Collect

Personal Information

We may collect the following personal information:

• Contact information (name, email address, phone number, company name)
• Account credentials and billing information
• Technical support communications and service requests
• Marketing preferences and communication history

Usage Data

When you use our SharePoint products, we may collect:

• Software usage statistics and performance metrics
• Error logs and diagnostic information
• Feature usage patterns and configuration data
• System environment information (SharePoint version, server configuration)

Website Data

Our website automatically collects:

• IP addresses and browser information
• Pages visited and time spent on our website
• Referral sources and search terms
• Device and operating system information

How We Use Your Information

We use collected information for:

• Providing and improving our SharePoint products and services
• Processing transactions and managing your account
• Providing technical support and customer service
• Sending product updates, security alerts, and administrative messages
• Analyzing usage patterns to enhance product functionality
• Marketing communications (with your consent)
• Complying with legal obligations and protecting our rights

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except as described below:

• Service Providers: Third-party companies that help us operate our business (payment processing, cloud hosting, analytics)
• Legal Requirements: When required by law, court order, or government authorities
• Business Transfers: In connection with mergers, acquisitions, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of others

Your Privacy Rights

Under applicable privacy laws (including GDPR), you have the right to:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal information
• Restriction: Request limitation of processing your data
• Portability: Request transfer of your data to another organization
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw consent for data processing where consent was given

Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response and breach notification procedures

Data Retention

We retain your information for different periods depending on the type of data:

• Account Information: While your account is active and for 7 years after closure
• Usage Data: Up to 3 years for analytics and improvement purposes
• Support Communications: Up to 5 years for service quality and legal purposes
• Marketing Data: Until you unsubscribe or request deletion

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses and adequacy decisions where applicable.

Cookies and Tracking Technologies

Types of Cookies We Use

You can manage cookie preferences through your browser settings or our cookie consent banner.

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: